db66 Privacy Policy
Your personal information is of the utmost importance to us. This policy provides a detailed description of how db66 collects, stores, uses, and protects your information.
1 Introduction and Overview
db66 ("we", "us", or "the platform") is a trusted online gaming and betting platform in Bangladesh. Keeping the personal information you share with us safe while using our website db66.cam is one of our primary responsibilities.
This privacy policy will inform you about what types of information db66 collects, how that information is used, who it may be shared with, and what your rights are regarding your information. This policy applies to all of db66's services, websites, and applications.
By using our platform, you are considered to have consented to the terms of this privacy policy. If you do not agree with any terms of this policy, please refrain from using our services and contact us at [email protected].
2 What Information We Collect
db66 collects the following types of information from its users:
2.1 Information You Provide Directly
When you open an account at db66, make a transaction, or contact us, you may provide the following information:
- Full name and date of birth
- Email address
- Mobile number (for verification purposes)
- Address and nationality details
- Government-issued identity document details (for KYC verification)
- Payment method details (bKash, Nagad, Rocket, or Upay number)
2.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device identifier information
- Browser type and operating system information
- Site browsing activity and session data
- Login and logout times and dates
- Gaming activity and transaction history
- Data collected through cookies and similar tracking technologies
3 Purpose of Information Use
db66 uses the information collected from you for the following purposes:
- Account Management: For creating, verifying, and managing your account.
- Service Delivery: For processing gaming features, betting, deposits, and withdrawals.
- Identity Verification: To complete the KYC process and comply with Anti-Money Laundering (AML) regulations.
- Security: To detect and prevent fraud, and to ensure the security of the platform.
- Customer Support: To resolve your questions and issues via live chat and email.
- Communication: To send important notifications, policy changes, and promotional information.
- Legal Compliance: To meet applicable legal obligations.
- Service Improvement: To use analytical data to improve the quality and usability of our platform.
4 Information Sharing and Third Parties
db66 does not sell your personal information to third parties. However, certain information may be shared in the following circumstances:
4.1 Service Provider Partners
We work with trusted partners to carry out operations such as payment processing, technical support, gaming software, and security services. These partners may only use the information for the purposes agreed upon by contract and are required to follow strict privacy policies.
4.2 Legal Obligations
If providing information becomes necessary in response to legal requirements, court orders, or requests from government authorities, db66 will act accordingly.
4.3 Fraud Prevention
For the purpose of preventing financial crime and fraud, necessary information may be exchanged with relevant authorities.
5 Information Security Measures
db66 has adopted advanced technical and organizational measures to protect your personal information and financial data:
- SSL Encryption: All data transmission is encrypted using SSL/TLS technology.
- Two-Factor Authentication: A two-step login verification system for account security.
- Access Controls: Only authorized staff can access user information.
- Regular Security Audits: The security of the platform is regularly reviewed and tested.
- Data Center Security: Our servers are maintained in secure and protected data centers.
- Payment Information Security: Transaction information related to bKash, Nagad, Rocket, and Upay is processed with the highest level of security.
However, no guarantee can be given that data transmission over the internet is completely secure. You are therefore also responsible for keeping your account credentials confidential.
6 Cookies Policy
db66 uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help improve your experience.
6.1 Essential Cookies
These cookies are essential for maintaining the basic functionality of the website. They are used to manage login sessions and security verification.
6.2 Functional Cookies
These cookies help remember your preferences and settings, such as language selection and display settings.
6.3 Analytical Cookies
These cookies are used to understand how our platform is being used and to improve the quality of the service. You can manage cookies through your browser settings.
7 Data Retention Period
db66 retains your personal information only for as long as is necessary:
- All information is retained while the account remains active.
- Even after an account is closed, certain information may be kept for a specified period as required by law.
- Records of financial transactions are retained for a specified number of years in accordance with applicable law.
- Records of customer support conversations are kept for a limited period to improve service quality.
- Log files are retained for the necessary period for security purposes.
8 Your Rights
As a registered user of db66, you have the following rights:
8.1 Right to Access Information
You may request to know what information we hold about you.
8.2 Right to Rectification
If any information in your profile is incorrect or incomplete, you may request that it be corrected.
8.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
8.4 Right to Restrict Processing
In certain cases, you may request that the processing of your information be restricted.
8.5 Right to Object
You may object to marketing communications at any time and unsubscribe from promotional emails.
To exercise any of the above rights, contact us at [email protected]. We also provide support via 24/7 live chat.
9 Protection of Minors
db66 provides services only to persons aged 21 or over. We do not knowingly collect any personal information from minors.
If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated information. If a parent or guardian suspects their child is using our platform, please contact us immediately at [email protected].
10 International Data Transfers
To provide its services, db66 may process your information on servers located in various countries. In such cases, we ensure that your information remains protected in accordance with the standards described in this privacy policy.
The third-party service providers we work with are bound by appropriate data protection agreements and comply with internationally recognized security standards.
11 Third-Party Websites and Services
Our platform may include links to third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe (Aviator), JILI, PG Soft, and others. These third-party services have their own privacy policies, and db66 is not responsible for their data processing.
We recommend that you read the privacy policies of these providers before using their services.
12 Changes to the Privacy Policy
db66 may update this privacy policy from time to time. If any significant changes are made, we will notify you by email or by sending a notification on the platform.
The date of each change will be noted at the top of the page as the "Last Updated" date. Continuing to use our platform after any changes will be considered your consent to the updated policy.
The most current policy will always be available at db66.cam/privacy-policy.
13 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: 24/7 live chat support available in Bengali
We will review your request as quickly as possible and respond within the relevant legal timeframe. Our customer support team is always ready to help you.
For information on responsible gaming, visit our Responsible Gaming page. To learn about our terms of service, see the Terms and Conditions page.